Modern CEOs and the importance of putting customers first

Ask people who the most important person in a company is and a large majority will tell you it’s the CEO.

But ask CEOs from the world’s leading companies and many will give you a different answer – it’s the customer, of course!

How customers think about your brand – or more accurately, how they feel about it – is now recognised as the greatest predictor of future business growth.

A Business Owner’s Guide to Australian Competition Law

The Australian Competition and Consumer Act (formerly known as the Trade Practices Act) governs how Australian businesses deal with their competitors, suppliers and customers.

That is, pretty much every aspect of commercial life. It therefore pays to have at least a working understanding of this area of law.

How to enjoy your office Christmas party without regrets

For many of us, it’s the most anticipated event of the work calendar. The annual office Christmas party. The firm’s way of saying ‘thanks for all the hard work: Let your hair down on us’.

But should you?  

Some live to regret it. In fact, more than a few careers have ended on that fateful night in December.

Seven Secrets for a More Productive Day

Whatever your occupation, it pays to be productive.

 The best way to achieve this is to become an expert in time management.

In this post, we share seven habits that can help transform even the most devoted procrastinator into a reliable workhorse.

How Employers Can Help Reduce Workplace Stress

Workplace stress is the inevitable outcome of having to get a lot done within a limited time-frame, while being accountable for your performance. Up to a point, this keeps people motivated.

However, if stress levels are too high, it ultimately detracts from performance.

Everything You Need to Know About the JobKeeper Payment

The Australian Government has been widely praised for its response to the Covid-19 pandemic.

It has won plaudits for both the public health measures implemented to combat the virus, as well as policy measures intended to limit the economic fall out.

The centrepiece of the government’s economic response is the JobKeeper Payment.

The Only 3 Stress Management Techniques You Really Need

At the risk of stating the obvious, it has been a stressful time.

Not only are we living through a once in a century pandemic. To make matters worse, the measures we have taken as a result have destroyed the economy. Not to mention our social lives.

If you are feeling a little stressed, well, that is normal.

A Layperson’s Guide to the Law of Director’s Duties

Most businesses in Australia are run through a company. Almost invariably then, if you’re a business owner, you will also be a company director.

You may even be a director of a company, but have little to do with running its business. For example, your spouse may have asked you to be a director.

LinkedIn: How to stand out!

Since its establishment in 2002, LinkedIn, now owned by Microsoft, has emerged as a critical tool for recruiters and people seeking new employment opportunities.

As of June 2019, LinkedIn had 630 million registered members in 200 countries and is used by 92 per cent of Fortune 500 companies.

How to Set Goals and Achieve Them!

It’s impossible to overstate the importance of goals: learning how to set and pursue effective ones can leader to greater motivation, satisfaction, and achievement. In fact, it’s been said that the difference between the best and the rest comes down to this: those who are preeminent in their fields have a clear sense of direction, the perseverance required to overcome unexpected challenges, and a strong sense of how their present actions will get them where they want to be in the future.