Modern CEOs and the importance of putting customers first

Ask people who the most important person in a company is and a large majority will tell you it’s the CEO.

But ask CEOs from the world’s leading companies and many will give you a different answer – it’s the customer, of course!

How customers think about your brand – or more accurately, how they feel about it – is now recognised as the greatest predictor of future business growth.

A Business Owner’s Guide to Australian Competition Law

The Australian Competition and Consumer Act (formerly known as the Trade Practices Act) governs how Australian businesses deal with their competitors, suppliers and customers.

That is, pretty much every aspect of commercial life. It therefore pays to have at least a working understanding of this area of law.

Seven Secrets for a More Productive Day

Whatever your occupation, it pays to be productive.

 The best way to achieve this is to become an expert in time management.

In this post, we share seven habits that can help transform even the most devoted procrastinator into a reliable workhorse.

How Employers Can Help Reduce Workplace Stress

Workplace stress is the inevitable outcome of having to get a lot done within a limited time-frame, while being accountable for your performance. Up to a point, this keeps people motivated.

However, if stress levels are too high, it ultimately detracts from performance.

Everything You Need to Know About the JobKeeper Payment

The Australian Government has been widely praised for its response to the Covid-19 pandemic.

It has won plaudits for both the public health measures implemented to combat the virus, as well as policy measures intended to limit the economic fall out.

The centrepiece of the government’s economic response is the JobKeeper Payment.

The Only 3 Stress Management Techniques You Really Need

At the risk of stating the obvious, it has been a stressful time.

Not only are we living through a once in a century pandemic. To make matters worse, the measures we have taken as a result have destroyed the economy. Not to mention our social lives.

If you are feeling a little stressed, well, that is normal.

If You’re Looking for Work, Here Are the Industries to Target

The corona-virus outbreak has taken a sledgehammer to the Australian jobs market.

While unemployment increased only slightly in March, it looks likely that many more Australians will lose their jobs in coming months. The government’s own Treasury figures are forecasting an unemployment rate of 10% by the middle of the year.

How Should Businesses Respond to COVID-19?

There is little else people are talking about right now besides the corona-virus.

With good reason. At the time of writing, roughly 1.5 million people have been infected globally and nearly 90,000 have lost their lives.

In Australia, we’ve reached 6,000 recorded cases, and 50 deaths.

How to be more productive when working from home

With the corona virus outbreak threatening to overwhelm our health system, many of us are choosing to self isolate.

For others, it’s only a matter of time before we’re told to stay home.

This will mean an enforced layoff for some workers, such as those in hospitality.

Seven Essential Recruiting Strategies

Effective recruiting is essential to the success of any business.

The right team can make a good business great and a great business exceptional. On the flip side, unpleasant or dissatisfied staff and a toxic workplace culture can derail even the best businesses.