The concept of emotional intelligence (EQ) was popularized in a best-selling book by Daniel Goleman, who defines it as “the ability to identify, assess, and control one's own emotions, the emotions of others, and that of groups”. According to Goleman, emotional intelligence has five components: self-awareness, self-regulation, motivation, empathy, and social skills.

Being able to openly communicate with your colleagues will create great working relationships that will be fun and in turn, lead to high productivity.

If there is one bad apple, it can hurt the enthusiasm of the entire office. So what is open communication? In a nutshell, open communication occurs when all parties are able to express ideas to one another, such as in a conversation or debate.

More and more companies are bringing remote workers into their workforce, adding talent that might not have been available through any other means. The internet has afforded businesses of all kinds the opportunity to do more with less, and that means employing skilled workers without requiring them to be physically present in an office or headquarters.

As we approach the end of 2018 many work places will hold their annual Staff Christmas parties. While this is a good time to unwind, socialise and look back on the year just gone it’s also important to remember that even though you might be surrounded by music, good food and a lot of alcohol you are still at work.

Recruitment Process Outsourcing ("RPO") is to Permanent Placement as UBER is to the Taxi Industry.

At first I was skeptical of UBER as a Competitor to the well-established Taxi Industry. How could it possibly work? What were the benefits?

Discovering that UBER was easy to use, and that the service delivery was in complete contrast to what I knew, was refreshing, and the people behind the wheel were friendly and motivated by Customer Service.

The prospects of landing a job in the mining industry can be a tough one - more so, if you are at the entry level or with no prior experience in the sector.

Opportunities in mining tend to favour the experienced more. However, there is no stopping the right candidate, if you are determined and have got the credentials and the attitude to match.

One of the biggest concerns employers face, irrespective of the work sector, is the growing employee attrition rate. A recent survey indicated that 67% of employers saw an increase in staff turnover in the last three years.

Having people leave regularly can impact the flow of operations and hamper productivity.

Working at heights poses numerous dangers, and is responsible for many serious and fatal injuries every year. In WA, many workers are exposed to heights every day, whether working from ladders, scaffolds and platforms, on roofs, over tanks and pits, or on vehicles or trailers.

Keeping and nurturing top talent can be quite a challenge in today’s volatile and ever-changing job market.

Top employees want a rewarding and satisfying job that stimulates and challenges them. They also want good opportunities for career advancement - and clear paths to promotions.

A friend of a friend once told me that he liked to go to job interviews just for the fun of it. He not only likes to talk about himself for an hour to a willing audience, but he enjoys psychoanalysing his work methods, and boasting about his achievements in and out of the workplace.