Culture is the best retention strategy you can create.

One of the most valuable resources a company can have is its employees. When employees are happy, productivity is high, absenteeism and turnover rates are low and the result is an efficiently run company. So, how can companies create happy, productive staff? Well, according to research, the answer may lay in improving your workplace culture…

An article published in The Academy of Management Journal, described the direct link between workplace culture and employee retention.

How to Set Goals and Achieve Them!

It’s impossible to overstate the importance of goals: learning how to set and pursue effective ones can leader to greater motivation, satisfaction, and achievement. In fact, it’s been said that the difference between the best and the rest comes down to this: those who are preeminent in their fields have a clear sense of direction, the perseverance required to overcome unexpected challenges, and a strong sense of how their present actions will get them where they want to be in the future.

How to enjoy your office Christmas party without regrets

For many of us, it’s the most anticipated event of the work calendar. The annual office Christmas party. The firm’s way of saying ‘thanks for all the hard work: Let your hair down on us’.

5 Ways to Figure Out the Right Career for You

By some estimates, your career will take up around 80,000 hours of your adult life—and, whichever way you look at it, that’s an enormous amount of time. Little wonder then that most of us are preoccupied with figuring out the right career: how can we invest our own 80,000 hours in a way that feels meaningful, leads us toward our goals, and taps into our natural interests and talents?

Unfortunately, there’s no straightforward answer to these questions.

How emotional intelligence drives career success and how to improve yours

Daniel Goleman’s 1995 bestseller, ‘Emotional Intelligence’, attributes a range of exceptionally positive qualities to people with high EI. These include better social skills, leadership qualities and negotiating abilities, among other things.

Having high EI is also found to predict better job performance and greater career success.

Eating Right for a Happy, Healthy, and Productive, Life

If you want to live a happy and healthy life (and who doesn’t?) eating well is an essential ingredient.

A study recently found that people who eat well are significantly happier than those who eat a diet high in processed foods. The authors concluded that “fruit and vegetable consumption has beneficial effects on different indicators of well-being, such as happiness or general life satisfaction”.

Over the long term, the stakes are even higher.

Modern CEOs and the importance of putting customers first

Ask people who the most important person in a company is and a large majority will tell you it’s the CEO.

But ask CEOs from the world’s leading companies and many will give you a different answer – it’s the customer, of course!

How customers think about your brand – or more accurately, how they feel about it – is now recognised as the greatest predictor of future business growth.

A Business Owner’s Guide to Australian Competition Law

The Australian Competition and Consumer Act (formerly known as the Trade Practices Act) governs how Australian businesses deal with their competitors, suppliers and customers.

That is, pretty much every aspect of commercial life. It therefore pays to have at least a working understanding of this area of law.

How to enjoy your office Christmas party without regrets

For many of us, it’s the most anticipated event of the work calendar. The annual office Christmas party. The firm’s way of saying ‘thanks for all the hard work: Let your hair down on us’.

But should you?  

Some live to regret it. In fact, more than a few careers have ended on that fateful night in December.

Customer Experience (“CX”) – Can It Help Your Business?

‘Customer experience’ or CX, as it has come to be known, is the biggest thing to emerge from the world of marketing in recent years.

Why is that?

It’s simple: A good CX strategy has been shown to improve customer satisfaction and retention, resulting in substantially higher profits.